Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/19617
Title: Effectiveness of ICT for Construction information exchange among multidisciplinary project teams
Authors: Lam, PTI 
Wong, FWH
Tse, KTC
Keywords: Construction management
Information management
Internet
Organization
Issue Date: 2010
Publisher: American Society of Civil Engineers
Source: Journal of computing in civil engineering, 2010, v. 24, no. 4, p. 365-376 How to cite?
Journal: Journal of computing in civil engineering 
Abstract: The use of information and communication technology (ICT) has been commonplace in the construction industry, with the increased functionalities of intranets and extranets in a web-based environment. Yet, human and organizational hindrances bring about consequences which affect the effectiveness of these online collaboration tools. Through a cross-sectional study of six construction-related organizations via interviews with ICT developers and users, these hindrances and consequences are highlighted against contextual backgrounds which depict a wide spectrum of ICT use in the construction industry. The results underpin a questionnaire survey which identified the most frequently encountered hindrances, such as self-discipline, technical support, and system capacity, both for internal and external information exchanges. These hindrances, together with undesirable behaviors such as the tendency to forward information to irrelevant parties and ignore information, would result in double handling and missing of time targets. Results also show that public organizations seem to be less prone to the discipline problems. While ICT advances, it is imperative that users make the best use of it by understanding and avoiding the pitfalls.
URI: http://hdl.handle.net/10397/19617
ISSN: 0887-3801
EISSN: 1943-5487
DOI: 10.1061/(ASCE)CP.1943-5487.0000038
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