Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/19342
Title: Systematic Knowledge Auditing: A case study in a power utility company
Authors: Shek, WY
Cheung, CF 
Lee, WB 
Chong, YY
Keywords: Electricity generation
Knowledge audit
Knowledge management
Public utility industry
Social network analysis
Issue Date: 2007
Publisher: World Scientific
Source: Journal of information & knowledge management, 2007, v. 6, no. 4, p. 231-239 How to cite?
Journal: Journal of information & knowledge management 
Abstract: Managing knowledge of plant maintenance in a power utility company is vital to the provision of a safe and reliable electricity supply to two million domestic and commercial customers. The business is built on a lot of expertise, techniques and experience of all of its employees from engineering, maintenance, safety and environmental control, to quality assurance. Knowledge auditing is usually carried out as the first critical step in the implementation of any Knowledge Management programmes in power utility companies. Although various knowledge auditing approaches have been proposed by some researchers and practitioners, there is a lack of a systematic approach in the way it is conducted, and the audit practice varies with different industries and companies. This paper presents a systematic knowledge audit approach, which has been successfully trial-implemented in a power plant.
URI: http://hdl.handle.net/10397/19342
ISSN: 0219-6492
EISSN: 1793-6926
DOI: 10.1142/S0219649207001809
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