Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/18739
Title: Knowledge management approach in build-to-order supply chains
Authors: Chow, HKH
Choy, KL 
Lee, WB 
Keywords: Information systems
Knowledge management
Purchasing
Supply chain management
Transportation
Issue Date: 2007
Publisher: Emerald Group Publishing Limited
Source: Industrial management and data systems, 2007, v. 107, no. 6, p. 882-919 How to cite?
Journal: Industrial management and data systems 
Abstract: Purpose - The purpose of this study is to survey knowledge management (KM) practices and to examine the applications and technologies adopted when developing the knowledge management system (KMS) in build-to-order supply chains (BOSC). Design/methodology/approach - This paper uses a literature review of research articles from 1996 to 2007 with keyword indexes to survey the KM practice, KMS technology and its application in BOSC. Such keyword indexes include: BOSC, SCM, KM, KMS, expert system, knowledge-based system and information system on the Elsevier online database, ScienceDirect, EBSCO, Proquest, Emerald, DOAJ, and Wiley Inter Science. A total of 1,500 articles were found but only 149 articles related to the keywords of KMS application and KM practices within SCM and BOSC. Findings - The important findings indicate that the KMS application is solely focused on single knowledge problem for enabling individual SC members to attain operational excellence. There is a need for further research into the development of KMS with features of knowledge coordination that cross organizational borders in attaining the BOSC integration. Research limitations/implications - Perhaps, the limitation of this study was the narrowness of the scope of the paper based on the keywords used for searching. Practical implications - Validation of the multi-disciplines of KM practices and KMS applications provides enterprises with useful guidelines for implementing KM- and KMS-related projects within their current BOSC practices. Originality/value - This paper provides useful knowledge by highlighting the characteristics of KMS technology within BOSC and empirical insights into the relationship between KM and BOSC practices.
URI: http://hdl.handle.net/10397/18739
ISSN: 0263-5577
EISSN: 1758-5783
DOI: 10.1108/02635570710758770
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