Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/18702
Title: An enterprise collaborative management system : a case study of supplier selection in new product development
Authors: Choy, KL 
Lee, WB 
Lau, HCW
So, SCK
Lo, V
Keywords: Case-based reasoning
Enterprise application integration
Help desk approach
Supplier selection
Supplier, relationship management
Issue Date: 2004
Publisher: InterScience
Source: International journal of technology management, 2004, v. 28, no. 2, p. 206-226 How to cite?
Journal: International journal of technology management 
Abstract: Businesses that remain competitive must not only look into their internal operations, but also communicate and work concurrently with all players in its supply chain network. In this paper, the supplier relationship management module of a server-based enterprise collaborative management system (ECMS) using enterprise application integration (EAI) technology for trial implementation at Honeywell Consumer Products (Hong Kong) Limited, is discussed. A case study using ECMS's supplier relationship management system (ISRMS) to integrate Honeywell's supplier rating system (SRS) and product coding system (PCS) by case-based reasoning (CBR) technique, to select preferred suppliers during the new product development (NPD) process, is also reported here. It is found that the outsource cycle time, from the searching of potential suppliers to the allocation of orders, is greatly reduced. Through the ISRMS of ECMS, manufacturers identify preferred suppliers to form a supply network on which they depend for products, services and distribution effectively.
URI: http://hdl.handle.net/10397/18702
ISSN: 0267-5730
EISSN: 1741-5276
DOI: 10.1504/IJTM.2004.005062
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