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|Title:||Demonstrating RoI in the library : the holy grail search continues|
Return on investment
|Publisher:||Pao Yue-kong Library, The Hong Kong Polytechnic University|
|Source:||Academic Librarian 2 : Singing in the Rain, ALSR 2010, Conference towards Future Possibilities, Hong Kong, 11-12 March 2010, conference proceedings, session 5A, p. [1-12] How to cite?|
|Abstract:||Purpose: This article examines approaches by academic libraries in demonstrating return on investment (RoI).|
Design/Methodology/Approach: As a participant in a recent international RoI study, the author reviews the various difficulties in developing a suitable methodology.
Findings: Using grant income as the basis for demonstrating RoI, it was found that wide differences in results may be attributable to a number of factors related to the parent organization, the availability of grant funding and the country of the study.
Research limitations/implications: Further work is necessary to arrive at a suitable methodology for a diverse range of academic libraries.
Practical implications: Library managers are alerted to issues and problems surrounding the development of return on investment methodologies.
Originality/value of paper: This paper will prove useful to librarians considering investing time and other resources in developing methodologies for demonstrating return on investment.
|Rights:||Reproduced with permission of the author.|
|Appears in Collections:||Conference Paper|
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