Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/16749
Title: Conflict management behaviors of welfare practitioners in individualist and collectivist culture
Authors: Ho, KW 
Keywords: Australia
Conflict management
Hong Kong
ROCI-II
Sydney
Welfare practitioners
Issue Date: 2007
Publisher: Taylor & Francis
Source: Administration in social work, 2007, v. 31, no. 1 How to cite?
Journal: Administration in social work 
Abstract: Abundant studies on conflict management behavior are done in Western countries, and samples chosen lean toward business settings. This study tries to understand whether conflict management behaviors of welfare practitioners in eastern and western countries were different. Three hundred and seventeen respondents came from Sydney and Hong Kong. The Rahim's (1983) ROCI-II was adopted for measurement. Results show that among five conflict management modes, respondents from Sydney and respondents from Hong Kong were different in integrating and dominating mode of conflict management behavior. Implications for social work administration in relation to conflict management are discussed.
URI: http://hdl.handle.net/10397/16749
ISSN: 0364-3107
EISSN: 1544-4376
DOI: 10.1300/J147v31n01_04
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