Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/15864
Title: A study of outsourcing strategy : a case involving the hotel industry in Shanghai, China
Authors: Lam, T
Han, MXJ
Keywords: Adoption factors
Hotel ownership
Outsourcing
Outsourcing supplier
Issue Date: 2005
Publisher: Pergamon Press
Source: International journal of hospitality management, 2005, v. 24, no. 1, p. 41-56 How to cite?
Journal: International journal of hospitality management 
Abstract: Hotels in China are attempting to adopt outsourcing. However, they are not always successful. This study investigated outsourcing strategy as perceived by hotel managers in Shanghai, and identified the relationship between the determinant factors in the adoption of outsourcing and types of hotel ownership and job levels of managers. In-depth interviews and self-administered questionnaires were used to collect the data. The results show that in China the outsourcing market is still immature. The incompleteness of laws is a hindrance to the adoption of outsourcing and the compatibility between the corporate cultures of the hotels and the outsourcing vendors is critical.
URI: http://hdl.handle.net/10397/15864
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/j.ijhm.2004.04.002
Appears in Collections:Journal/Magazine Article

Access
View full-text via PolyU eLinks SFX Query
Show full item record

SCOPUSTM   
Citations

51
Last Week
0
Last month
1
Citations as of Nov 2, 2018

Page view(s)

82
Last Week
1
Last month
Citations as of Nov 11, 2018

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.