Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/13103
Title: Wayfinding in the passenger terminal of Hong Kong International Airport
Authors: Lam, WHK 
Tam, ML
Wong, SC
Wirasinghe, SC
Keywords: Importance score
Passenger orientation
Visibility index
Wayfinding
Issue Date: 2003
Source: Journal of air transport management, 2003, v. 9, no. 2, p. 73-81 How to cite?
Journal: Journal of Air Transport Management 
Abstract: One of the important features of airport passenger terminal layout is passenger orientation (wayfinding). Many people have difficulty in locating their desired destination within an airport despite the availability of information signs. This paper describes the use of a quantitative measure, or visibility index, to evaluate the ease of orientation in the departure lounge of Hong Kong International Airport. Based on the visibility index, a new set of level-of-service standards for orientation is proposed. The findings of this paper are compared with those of previous studies.
URI: http://hdl.handle.net/10397/13103
ISSN: 0969-6997
DOI: 10.1016/S0969-6997(02)00044-3
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