Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/12776
Title: Why is hospitality employees' psychological capital important? The effects of psychological capital on work engagement and employee morale
Authors: Paek, S 
Schuckert, M 
Kim, TT
Lee, G
Keywords: Conservation of resources theory
Employee morale
Job demands-resources model
Personal resources
Psychological capital
Work engagement
Issue Date: 2015
Publisher: Pergamon Press
Source: International journal of hospitality management, 2015, v. 50, p. 9-26 How to cite?
Journal: International journal of hospitality management 
Abstract: This study examines work engagement as a partial mediator of the effect of psychological capital (PsyCap) on employee morale in a sample of hotel employees. A survey was carried out with 312 front-line staff from 15 five-star hotels in Seoul, Korea. A one-month time-lag design (Time 1: PsyCap and work engagement; Time 2: employee morale) was used to reduce potential common method bias. The hypothesized relationships in the model were tested using structural equation modeling. The results suggest that work engagement partially mediates the effect of PsyCap on job satisfaction and affective organizational commitment. Specifically, front-line employees with high PsyCap are more engaged with their work and more likely to display job satisfaction and affective organizational commitment. The study concludes with a discussion of its empirical findings, strengths, theoretical contributions, and practical implications. Limitations and their implications for future studies are also reviewed.
URI: http://hdl.handle.net/10397/12776
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/j.ijhm.2015.07.001
Appears in Collections:Journal/Magazine Article

Access
View full-text via PolyU eLinks SFX Query
Show full item record

SCOPUSTM   
Citations

16
Last Week
0
Last month
0
Citations as of Oct 10, 2017

WEB OF SCIENCETM
Citations

16
Last Week
1
Last month
0
Citations as of Oct 17, 2017

Page view(s)

94
Last Week
5
Last month
Checked on Oct 15, 2017

Google ScholarTM

Check

Altmetric



Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.