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Title: System deep usage in post-acceptance stage : a literature review and a new research framework
Authors: Wang, W
Butler, JE
Keywords: Deep usage
Organisational adoption
Secondary adoption
Technology adoption
Technology assimilation
Issue Date: 2006
Publisher: InterScience
Source: International journal of business information systems, 2006, v. 1, no. 4, p. 439-462 How to cite?
Journal: International journal of business information systems 
Abstract: The adoption process within organisational settings, which is different from traditional individual adoption, involves both primary adoption by managers and secondary adoption by employees. Understanding what determinants influence employees to deeply use Information Systems (IS) would help managers improve the process of facilitating system implementation. The aim of this study is to identify the determinants of system deep usage during the post-acceptance stage and propose a broader conceptual framework to better understand employees' deep usage in an organisational context in order to provide a focus for future research. Based on a comprehensive review of the literature related to post-acceptance behaviour in voluntary and mandatory contexts, a new framework is developed that combines insights from the post-acceptance model of IS continuance, as well as from the innovation dissonance theory. Finally, this paper concludes with the implications of the proposed model.
ISSN: 1746-0972
EISSN: 1746-0980
DOI: 10.1504/IJBIS.2006.008959
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