Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/12415
Title: The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance
Authors: Wong, CY
Boon-Itt, S
Wong, CWY 
Keywords: Contingency
Environmental uncertainty
Operational performance
Supply chain integration
Issue Date: 2011
Publisher: Elsevier
Source: Journal of operations management, 2011, v. 29, no. 6, p. 604-615 How to cite?
Journal: Journal of operations management 
Abstract: This paper extends prior supply chain research by building and empirically testing a theoretical model of the contingency effects of environmental uncertainty (EU) on the relationships between three dimensions of supply chain integration and four dimensions of operational performance. Based on the contingency and organizational information processing theories, we argue that under a high EU, the associations between supplier/customer integration, and delivery and flexibility performance, and those between internal integration, and product quality and production cost, will be strengthened. These theoretical propositions are largely confirmed by multi-group and structural path analyses of survey responses collected from 151 of Thailand's automotive manufacturing plants. This paper contributes to operations management contingency research and provides theory-driven and empirically proven explanations for managers to differentiate the effects of internal and external integration efforts under different environmental conditions.
URI: http://hdl.handle.net/10397/12415
ISSN: 0272-6963
DOI: 10.1016/j.jom.2011.01.003
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