Rising Cyber Threats: Lessons from Starbucks' Recent Incidents

Abstract

As businesses increasingly digitalize their services, cyber-attacks have become a major threat, causing disruptions and data breaches. Starbucks has faced multiple incidents, including a 2024 ransomware attack on its supply chain provider Blue Yonder, which disrupted staff payments, and a 2022 data breach in Singapore, where customer data was stolen due to poor account management by a contracted agency. These attacks damage reputation, erode customer trust, and can lead to legal consequences and financial losses.