Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/114550
| Title: | IoT System in Hotel Industry: A Case of The Peninsula Hong Kong | Authors: | Fung, Clare Lo, Ada |
Issue Date: | 2025 | Abstract: | The Peninsula’s SOTI MobiControl IoT system lets guests control in-room functions via tablets, personalizing experiences and enabling targeted upselling. However, while enhancing convenience and loyalty, concerns arise over privacy due to data collection without consent and vulnerability to cyber-attacks, as many IoT devices lack default encryption, risking guest information security. | Keywords: | Hospitality industry -- Information technology Data protection Internet of things Computer security |
Publisher: | Hong Kong Polytechnic University |
| Appears in Collections: | Open Educational Resources |
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