Please use this identifier to cite or link to this item:
Title: A systematic approach for knowledge audit analysis : integration of knowledge inventory, mapping and knowledge flow analysis
Authors: Choy, SY
Lee, WB 
Cheung, CF 
Keywords: Knowledge audit
Knowledge flow analysis
Knowledge inventory
Knowledge map
Social network analysis
Issue Date: 2004
Publisher: Graz University of Technology, Institute for Information Systems and Computer Media
Source: Journal of universal computer science, 2004, v. 10, no. 6, p. 674-682 How to cite?
Journal: Journal of universal computer science 
Abstract: Knowledge audit lays a concrete foundation for any knowledge management programs. The central topic of this paper is to integrate various knowledge audit related techniques into pre-audit preparation, in-audit process and post-audit analysis in a systematic manner. Culture assessment, in the form of surveys and radar charts, along with orientation program make up the pre-audit preparation. Structured interviews are carried out to capture process-critical knowledge. Knowledge inventory, knowledge maps and knowledge flow analysis compose of post-audit analysis. Knowledge inventory is then built for stocktaking knowledge assets and thus revealing the key knowledge assets by measuring them against four performance criteria. Knowledge mapping together with social network analysis are to show the knowledge exchange path and make the key knowledge suppliers and customers visible. They are then being further applied into knowledge flow analysis, which serves to reveal the strength and weakness of the current knowledge flow. A case study of applying the designed instruments in the Engineering Division of the Hong Kong Dragon Airlines Limited and the related analysis are also present in this paper.
ISSN: 0948-695X
EISSN: 0948-6968
Appears in Collections:Conference Paper

View full-text via PolyU eLinks SFX Query
Show full item record


Last Week
Last month
Citations as of Jul 30, 2018


Last Week
Last month
Citations as of Aug 10, 2018

Page view(s)

Last Week
Last month
Citations as of Aug 13, 2018

Google ScholarTM


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.