Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/10550
Title: Subjective norms : Effects on job satisfaction
Authors: Lam, T
Pine, R
Baum, T
Issue Date: 2003
Source: Annals of tourism research, 2003, v. 30, no. 1, p. 160-177
Abstract: To investigate new employees' socialization in a more structured manner, it is necessary to contextualize the process by considering moderators impacting upon the relationship between unmet expectations regarding workplace benefits and atmosphere. These considerations must also be related to the socialization outcomes, including job satisfaction and turnover intentions. The primary objective of this study is to investigate the impact of subjective norms as a potential moderator on these relationships. Results show that subjective norms interact on job satisfaction but not on turnover intentions. Unique Chinese cultural features are also considered. Good mentorship and family-contact events are recommended to enhance new employees' job satisfaction.
Keywords: Job satisfaction
Socialization
Subjective norms
Turnover intentions
Unmet expectations
Publisher: Pergamon Press
Journal: Annals of tourism research 
ISSN: 0160-7383
EISSN: 1873-7722
DOI: 10.1016/S0160-7383(02)00047-6
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