Revisiting the antecedents and consequences of internship satisfaction : a study with hospitality & tourism management students from Asia

Abstract

The objectives of this study are threefold: (1) to identify the antecedents affecting Asian students’ internship satisfaction; (2) to outline how those identified antecedents dynamically affect Asian students’ internship satisfaction; and (3) to examine the potential consequences of internship satisfaction. Drawing on the qualitative data provided by 15 Asian students who are major in hospitality and tourism management, various dimensions of antecedents (e.g., workplace, supervisors, co-workers) are found to jointly and interactively affect Asian students’ internship satisfaction. The attainment of internship satisfaction would indirectly affect students’ intention to rejoin the industry via confirmation of their expectations towards internships. The person-job fit would also assessed by students before determining their retention intention.